Team Coaching

As a former CFO of Microsoft Worldwide Operations, Ken Hickey brings real-world C-suite executive experience to his client's leadership and business opportunities.

Team Coaching

As a former CFO of Microsoft Worldwide Operations, Ken Hickey brings real-world C-suite executive experience to his client's leadership and business opportunities.

Process

The Team Coaching Process

The Team is the most important unit of productivity in the modern organisation. The complexity of modern work requires diverse skills, high levels of agility, and rapid scalability and this can only be delivered through the collaborative work of Teams. Team Coaching can significantly increase the impact and effectiveness of your Team.

Step 1
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Schedule a free, absolutely no-commitment, consulting call by pressing the ‘Get Started’ button. You and I will spend 30 to 60 minutes discussing the opportunities and challenges facing your Team and how a Team Coaching approach can help.

Step 2
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We will meet for exploratory discussions to establish the broad scope of the work, your objectives and timelines, and team opportunities and challenges. The output of this Planning & Alignment Phase will be a Team Coaching Proposal tendered to you and your management for contract approval.

Step 3
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Following approval of the tender, I begin work on the Initial Enquiry & Discovery Phase, which is about collecting data concerning the structure of the team, its place in the organisational system, its current level of functioning and effectiveness, the nature of relationships amongst team members, and the teams relationship with stakeholders.

Step 4
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The next four phases will involve working directly with the Team Members as a group in a series of facilitated workshops. These will be either half-day or full-day sessions taking place on a regular schedule during the following weeks and months. 

  • Phase 3: Analysis, Diagnosis, & Creating the Platform for Change.
  • Phase 4: Designing the Team Development Journey.
  • Phase 5: Delivering New Performance & Impact through on-going monthly facilitated workshops.
  • Phase 6: Implementing Lasting Change.

Benefits

Enhanced Team Performance

Team Coaching helps to improve the overall performance of the team by aligning team goals with organisational objectives, optimising workflows, and leveraging the strengths of individual team members.

Improved Communication

Coaches work with teams to develop more effective communication strategies, resolve misunderstandings, and promote a culture of open dialogue, feedback, and collaboration.

Leadership Development

Team Coaching supports the development of leadership skills across the team. This encourages team members to take initiative, demonstrate accountability, and lead projects or tasks, contributing to a more dynamic and resilient team.

Fostering Innovation

Coaches encourage teams to challenge assumptions, explore new possibilities, and take calculated risks in a safe space. Team Coaching enhances the team's capacity for innovation and creativity.

Employee Engagement

Teams often report higher levels of engagement and job satisfaction due to the ownership and empowerment that team members feel when they are actively involved in shaping their work environment and processes.

Change Management

Team Coaching can be instrumental in embedding desired organisational cultures and facilitating change. Coaches help teams understand and align with the organisation's values, behaviours, and strategic direction.

Building High-Performing Teams

High-performing teams are characterized by their ability to effectively manage challenges, adapt to change, continuously improve their processes and outcomes, and achieve exceptional results.

Return on Investment (ROI)

Investing in Team Coaching can yield significant returns, including increased productivity, reduced conflict, improved employee retention, and enhanced team agility.

FAQs

Team Coaching FAQs

Here are some of the most common questions when it comes to team coaching. If you have any other questions, feel free to reach out.

What is Team Coaching?

Team coaching is a process where a Coach works with a group of individuals within an organization to help them function more effectively as a cohesive unit. The focus is on improving team dynamics, communication, collaboration, and achieving common goals.

What is the difference between Team Coaching, Team Facilitation, and Team Building?

Team Facilitation is about guiding a team through a meeting or discussion to achieve a specific goal. Team Building is focused on improving relationships and communication within a team. These two are usually event based, or one-off, engagements which are limited in scope. Team Coaching, on the other hand, is about helping a team improve its overall performance, it is delivered through an ongoing coaching relationship usually lasting several months.

How is Team Coaching different from individual coaching?

While individual coaching focuses on personal development, team coaching works with the collective group, addressing how members interact, communicate, and collaborate to improve team performance. The aim is to enhance overall team cohesion and effectiveness.

How long does Team Coaching typically last?

Team Coaching engagements can range from two months to a year or more, depending on the team’s needs and goals. A typical Team Coaching engagement would take place over a nine month period.

Does Team Coaching take place in-person or online?

The structure and location of Team Coaching sessions will mirror the way in which team members normally meet and work together.

What is the role of the Team Leader in Team Coaching?

The team leader plays a critical role in Team Coaching by setting the tone for openness and collaboration, participating actively in sessions, and supporting the ongoing application of coaching insights. They help ensure the team is aligned with broader organizational objectives and remain engaged in the process.

What is the evidential support for the benefits of Team Coaching?

  • Enhances team cohesion and dynamics: Research published by Hackman and Wageman (Journal of Applied Psychology 2005) has shown that team coaching improves interpersonal relations within teams, leading to higher levels of trust and collaboration. It demonstrated how team coaching can facilitate team effectiveness by aligning goals, improving communication, and enhancing performance.
  • Improves communication: Effective communication is critical for team success. A study by the International Coach Federation (2019) reported that teams undergoing coaching showed significant improvements in communication, leading to more efficient problem-solving and decision-making processes.
  • Promotes a culture of continuous learning: Team coaching encourages a mindset of continuous improvement and learning within teams. A study by Amy Edmondson (Harvard Business Review 2012) demonstrated that teams with a learning orientation, supported by coaching, were more innovative and adaptable to change, leading to better performance outcomes.
  • Enhances leadership skills across the team: Team coaching doesn't just benefit team leaders; it also fosters leadership qualities among all team members. A study by the Center for Creative Leadership (2016) highlighted that team coaching helps distribute leadership roles within the team, empowering members to take initiative and lead on various tasks and projects.
  • Boosts performance and innovation: The ultimate goal of team coaching is to enhance team performance, and there is substantial evidence to support its effectiveness in this area. A meta-analysis conducted by Jones et al in the Journal of Occupational and Organizational Psychology (2019) found that team coaching had a positive impact on both team effectiveness and performance. Edmonson’s (1999) work on psychological safety identified the importance of a supportive team environment for innovation and performance.
Testimonials

Results that speaks for themselves

An outstanding coach

Result driven, experienced and a sound ear to challenge your thinking through questioning. I would strongly recommend Ken as an exec coach.

Bill Hutchinson
Director of Sales, Marketing & Digital - Virgin Media

One of the best that I have worked with

I benefited hugely from his insights and guidance based on a wealth of relevant industry and leadership experience.

Michael McGrath
Director of Cloud & AI - Microsoft

An excellent executive coach

Ken helped me transition into a new leadership role in a new organisation, helping me to focus on my goals and personal development.

Barry Robinson
Head of Forensic Services - BDO

Provided a safe environment for us to push our boundaries

The team developed from a group of individuals who lacked a clear vision and purpose to a cohesive team that provided support to each other as we strived to achieve our goals.

Martine Nolan
Head of Quality - Sanofi

Guided me on a journey of self-discovery

Ken helped transform how I view my career, myself, and the world in general.

Barry O’Connell
Senior Consulting Manager - Deloitte

Super life and career coach

Enabled me to build more confidence in both myself and my decisions, and to understand the 'why' behind my deeply held assumptions. Ken really made a difference in my career and beyond.

Cleo Jensen
Project Manager - Microsoft

Listened intently and created a supportive environment

Ken's coaching gave me the opportunity to focus internally, create my own personal philosophy and be forward thinking in my career.

Carl Wallace
Senior Partner Account Manager - Docusign

Not only insightful but also inspiring

Ken has been a great coach to the WBS FTMBA students, offering deep insights into tech market and practical, honest career advice.

Nuo Xu
MBA Careers Manager – Warwick Business School

An outstanding coach

Result driven, experienced and a sound ear to challenge your thinking through questioning. I would strongly recommend Ken as an exec coach.

Bill Hutchinson
Director of Sales, Marketing & Digital - Virgin Media

One of the best that I have worked with

I benefited hugely from his insights and guidance based on a wealth of relevant industry and leadership experience.

Michael McGrath
Director of Cloud & AI - Microsoft

An excellent executive coach

Ken helped me transition into a new leadership role in a new organisation, helping me to focus on my goals and personal development.

Barry Robinson
Head of Forensic Services - BDO

Provided a safe environment for us to push our boundaries

The team developed from a group of individuals who lacked a clear vision and purpose to a cohesive team that provided support to each other as we strived to achieve our goals.

Martine Nolan
Head of Quality - Sanofi

Guided me on a journey of self-discovery

Ken helped transform how I view my career, myself, and the world in general.

Barry O’Connell
Senior Consulting Manager - Deloitte

Super life and career coach

Enabled me to build more confidence in both myself and my decisions, and to understand the 'why' behind my deeply held assumptions. Ken really made a difference in my career and beyond.

Cleo Jensen
Project Manager - Microsoft

Listened intently and created a supportive environment

Ken's coaching gave me the opportunity to focus internally, create my own personal philosophy and be forward thinking in my career.

Carl Wallace
Senior Partner Account Manager - Docusign

Not only insightful but also inspiring

Ken has been a great coach to the WBS FTMBA students, offering deep insights into tech market and practical, honest career advice.

Nuo Xu
MBA Careers Manager – Warwick Business School
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